Overview
At Bite n Bite, we strive to provide high-quality frozen food products. Due to the nature of our items, returns and refunds are handled under specific conditions.
Return Policy
We do not accept returns once the product has been delivered, as frozen food items require strict temperature control and cannot be resold.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery. We will review your request and may offer a replacement or refund if the issue is verified.
Refund Policy
Refunds are only applicable in the following cases:
- Wrong item delivered
- Product received in damaged condition
- Order not delivered
Approved refunds will be processed within a few working days.
Cancellation Policy
Orders can only be canceled before they are dispatched. Once the order is out for delivery, cancellation is not possible.
Contact Us
For any issues related to your order, feel free to contact us:
Email: bitenbite99@gmail.com